★★★★★
1055 Canada Pl, Vancouver, BC V6C 0C3
Gorgeous location that provides built in backdrops such as the harbor, with tons of space for large groups!
Month: August 2019
Canada Post Signs for Packages, and REFUSE to Be held responsible for missing parcels.
I received a delivery notice on August 6th, and when I went in to get it, they told me it was ‘downloaded’ at their location, which meant it was still on a truck. 2 weeks and 3 visits later, I still didn’t have my parcel. I phoned head office to put in a ticket, in an effort to figure out where it had gone, only to find out that my parcel had been signed for by someone else.
I asked it be looked into, they pushed at the depot, who questioned AGAIN if this was my signature, then told me the card was given in error (Even though in half their system it still shows as outstanding) and that I need to contact the vendor for a new item. (See below for email chain, do note the contact information has been shortened) How the hell is this the vendors fault?
This is the same person who I fought with to ensure her staff delivered my mail to my mailbox, not lazily dropping it off in my neighbor’s box.
Now, I’d like to point out the fact I’ve been finding my priority mail (Which is supposed to be delivered only to an individual who can provide the correct ID) in my mailbox without verification, and after this latest series of events, I’m left wondering if they delivered it to the wrong address, and if they did, they definitely didn’t ID the individual, or it’s the mail-person themselves signing off on my mail, which is ILLEGAL. If I see this signature on anymore of my mail, know Canada Post will have a lot to answer for. The only way we will see change is if more of us stand up and say how wrong this truly is.
On Fri, Aug 23, 2019, 3:24 PM , Tracy, @canadapost.ca wrote:
From: H, Tracy
Sent: August-23-19 3:23 PM
To: ‘@gmail.com’ @gmail.com
Subject: Canada post
Is this you?
Tracy H
On Fri, Aug 23, 2019, 3:25 PM H, Tracy, @canadapost.ca wrote:
Could it be anyone else in household??
From: Sarah Trenholm [mailto:@gmail.com]
Sent: August-23-19 3:25 PM
To: H, Tracy @canadapost.ca
Subject: Re: FW: Canada post
No
From: Sarah Trenholm [mailto:@gmail.com]
Sent: August-23-19 3:36 PM
To: H Tracy @canadapost.ca
Subject: Re: FW: Canada post
No
H, Tracy
Aug 23, 2019, 3:39 PM (3 days ago)
to me
It was delivered August 6 to your house. The delivery notice card was given to you in error. Our GPS shows it delivered to your house. If you don’t have phone sender and let them know it did not arrive and they will send you another one. Tell sender to put in a claim at Canada post. Very sorry for inconvenience
Tracy @ canadapost
*After this email was sent, I called Canada Post again, and they forced the issue again. The lady in the above mentioned email was asked to look into it again, and after 3 more days of investigation and mention that three other parcels at the Capri location were ‘lost’ like mine, she gave me my tracking number instead of the delivery notice card, and after tracking that, realized it was delivered the same day as the delivery notice! Apparently another practice that is done (which is supposedly going to be addressed) is that the mail person dropping off the packages will write up all the delivery cards ahead of time, and left it in error and while also incorrectly leaving behind the parcel as well.
Staples
★
2339 BC-97 Unit 430, Kelowna, BC V1X 4H9
Just spent 5 minutes on hold, pressed 1 to speak to a print associate, only to have them return me to the main menu. I tried again, this time dialing 2, and an associate picked it up, put it on the desk, I tried calling out to the employee for a good 2 minutes before hanging up and trying again. I eventually hung-up, called back, only to have the phone picked up and hung up. I have tried 5 times since this, however, every-time the hold time is up, it returns me to the main menu. Menu option 1 still has a dial tone, meaning option 2’s phone is still sitting on the desk. This is terrible customer service, coupled with a horrible phone system.
I’m not the only one, just check out the low star reviews!
https://goo.gl/maps/zcqFiEMNfwi8dtvG8
https://goo.gl/maps/VBY9XK68YtH7Ntry9
After being unable to get through after 20 minutes, I phoned head office, as I see this is a pattern and is completely unacceptable.
Head office not only listened, told me how they are going to follow back up with an action plan, but also offered me a coupon in regards to the item I’d been trying to call them about to ask. Head office gets 5 stars, this location still gets 1.
We’ll have to come back to/ callback this location in a few months and see if promised improvements are made!)
COME MEET PETER KELAMIS – THE VOICE OF GOKU!!!
**BIG BIG (Hair) NEWS** I’m helping out with the Kelowna Comic Con this year, which is hosting a variety of celebrities, cosplayers and creators, including none other then Peter Kelamis, (known for the voice of Goku)! Which..uh..DUH means SUPER SAYAIN GOKU TIME!!!! So head down to the Kelowna Curling Club and keep your eyes peeled for a flame of hair! See you there!
P.S. f you come Sunday, be sure to check out the RWBY BC Cosplayers – Creating Cosplay Communities Panel!
Incentive Overtime Offered for Alberta Nurse
Looking for a job that comes with lots of money? Look no further! Become a nurse and work for Alberta’s healthcare, (as this practice below is not active in BC) and you’ll never have to worry again!
Incentive Overtime is being offered to nurses when no one can be found at straight time. What that means is that you offer out the shift to everyone at Straight time, then Over time, then once all calls have been exhausted, you send out a final call-out to everyone, regardless if you are straight time or over time, you will get Overtime when you go in.
Hearing of this practice petrifies me, I feel like patient care is being lost in the dollar signs. I hope this practice NEVER comes to BC.
Mr Mozzarella Kelowna Pizza & Wings
★★★★★
11-4600 Lakeshore Rd, Kelowna, BC V1W 1X4
This place is incredible! Once a month, they hold a pizza draw online, and when you win, you get LOADED with pizza!!! Our office of 20 was easily fed by the amount, their pizza was delectable and their wings not soggy! I feel this place makes their product for the right reasons, and I hope their quality and care will continue!
Hillside Winery
1350 Naramata Rd, Penticton, BC V2A 8T6
Tucked away in Naramata, the breathtaking views of this little gem make your dinner experience a real treat! Tapas style, these dishes are meant to order 4 or more if a couple is to enjoy a full meal. Prices range from 5-20 a dish.
