The last time I was at this location the fries were greasy and saltless, but I gave it another chance as this location had always been good, even at 2 in the morning! Ordered a large fries and three cheeseburgers, fries came out hot and perfectly salted, cheeseburgers were warm and sauce was evenly spread. However, if you’re gonna have an ‘Any Lane Anytime’ sign, and you’re gonna crate off one lane, maybe turn it off?
Chipper cheery staff, however the food was horrible. I’m not sure what they’ve mixed into their onions on the buddy burger, but it looked like celery and when eaten, the texture felt like chewing on a dried stalk of buck choy or dried corn stalk.
Sadly however, the quality of the food seems to be declining, room temperature fries are graced with plastic cheese, a bare sprinkling of onions, and the portions have lost at least 6 large waffle fries. Staff are still friendly, however they seem overwhelmed.
Busy location makes food quality low. Both printer for pre-order screen and the call-out monitor were out of order. Location also not that clean as it’s constantly overcrowded with free WiFi leeches.
Last year, we froze sitting on top of the Kelly O’s patio, this year, we were toasty warm while still enjoying a beautiful ambiance. The server was admirably gracious in turning down our request to move tables around, explaining that they’ve tried it multiple times, explaining it doesn’t provide any more space. Props for diplomacy!
This location is super busy, so remember to always check your order before driving away!!! Ordered two Dave’s single and a french fry, ended up being billed and give only one Dave Single and a French fry. Food was good though, so a few stars.
I snuck out Friday morning to get my boyfriend birthday breakfast, as his favorite sandwhiches are the breakfast sandwhiches, which aren’t served past 11, and due to our schedules we miss this offer a lot. I told the lovely lady this as I pulled up, as she had asked me why I was so happy, how my day was, and when I thanked her for caring, she told us customers are guests and if they don’t give good service, who will come back!? So good to see people who understand this!
1920 Cooper Rd, Kelowna, BC V1Y 8K5
Still has the best burgers in town! Coupled with bottomless fries and bottomless (NOW ASSORTED!!) freckled lemonades, this all time classic keeps you coming back for more!
2330 Highway 97 South, Westbank, BC V4T 2P3
Stopped to get a 1 dollar frosty, super fast service, we drove through, ordered, and drove to the next window right away. But when we got them, they were half melted. Might need to change the cold settings on the frosty machine?
Even when renovations were being done back in May, the staff remained super friendly, courteous, and super apologetic when our food wasn’t ready from the food truck in a reasonable time.