The last time I was at this location the fries were greasy and saltless, but I gave it another chance as this location had always been good, even at 2 in the morning! Ordered a large fries and three cheeseburgers, fries came out hot and perfectly salted, cheeseburgers were warm and sauce was evenly spread. However, if you’re gonna have an ‘Any Lane Anytime’ sign, and you’re gonna crate off one lane, maybe turn it off?
Chipper cheery staff, however the food was horrible. I’m not sure what they’ve mixed into their onions on the buddy burger, but it looked like celery and when eaten, the texture felt like chewing on a dried stalk of buck choy or dried corn stalk.
Sadly however, the quality of the food seems to be declining, room temperature fries are graced with plastic cheese, a bare sprinkling of onions, and the portions have lost at least 6 large waffle fries. Staff are still friendly, however they seem overwhelmed.
Busy location makes food quality low. Both printer for pre-order screen and the call-out monitor were out of order. Location also not that clean as it’s constantly overcrowded with free WiFi leeches.
Last year, we froze sitting on top of the Kelly O’s patio, this year, we were toasty warm while still enjoying a beautiful ambiance. The server was admirably gracious in turning down our request to move tables around, explaining that they’ve tried it multiple times, explaining it doesn’t provide any more space. Props for diplomacy!
This location is super busy, so remember to always check your order before driving away!!! Ordered two Dave’s single and a french fry, ended up being billed and give only one Dave Single and a French fry. Food was good though, so a few stars.
1920 Cooper Rd, Kelowna, BC V1Y 8K5
Still has the best burgers in town! Coupled with bottomless fries and bottomless (NOW ASSORTED!!) freckled lemonades, this all time classic keeps you coming back for more!
Slow service appears to be a bi-product of limited space and staff, as when there is a reasonable line, orders are put through quite quickly. Not sure if this is just a new recipe, but the fries just don’t taste the same.
2330 Highway 97 South, Westbank, BC V4T 2P3
Stopped to get a 1 dollar frosty, super fast service, we drove through, ordered, and drove to the next window right away. But when we got them, they were half melted. Might need to change the cold settings on the frosty machine?
Even when renovations were being done back in May, the staff remained super friendly, courteous, and super apologetic when our food wasn’t ready from the food truck in a reasonable time.