Asked for one cheese burger, one chicken burger and fries, received two burgers, partially falls on us for not checking the order till after we were on the highway, but hope that a little more care will go into making orders right.
Have been going to Sundowner’s since my mum discovered this gem in my early teens! If you’re on the hunt for a place that has wide selection with amazing quality, THIS IS THE PLACE!!!! I come from a family of 8, and we’d always have another family or two over for thanksgiving, so being able to rely on their BIG delicious turkeys year after year is just awesome 🙂 Keep up the great work!!! Now I’m craving their dried meat sticks and pepperonis…mmm…
Even when renovations were being done back in May, the staff remained super friendly, courteous, and super apologetic when our food wasn’t ready from the food truck in a reasonable time.
When I walked in, I was impressed with the lay-out of the restaurant, their bathrooms impeccably clean, and was pretty excited to use their spiffy new ‘Pre-order’ machines. But to my disappointment, the sales design has the food sorted awkwardly, and the ‘one size is good enough for everyone’ makes it feel like you need a plane to fly to the next menu item! (Ever heard of a magnifying glass option?)
After spending 5 minutes, we had found half our ordered on screen, and not wanting to experience another 5 minutes of frustration, cancelled our order and walked up to the counter. As we did, a lady with two small children took over the ordering screen.
It took a good minute before they realized we were standing there, I give them grace thinking they hope more people to use the automated service. The lovely lady who took our order had it punched in within 30 seconds, so I do hope someone up the food chain reads this review and attempts a redesign…
Food now in hand, we headed back out to our vehicle, and the lady who had started to order using the automated service was still painfully trying to find menu items, a nice gentleman consoling them as we walked out, ‘Don’t worry young man, you’ll get your dinner yet!’
We start to drive away and I bite into my bagel sandwich, and realize I’m chewing dry bread…sad…no mayo…oh well, not gonna waste food, so I’m finishing up the last quarter when *squish* I take a whole bite of mayonnaise…>·<…come on guys! Take some care!!!
509 Bernard Ave, Kelowna, BC V1Y 8R2
Went out for a beer and fries, while listening to our friend live, cheering him on through the ups and downs, a comforting, homey place where you are free to express yourself – Just don’t drop the Mic!
1835 Gordon Dr, Kelowna, BC V1Y 3H4
Well laid out, not set up to push items on you, but logically. As an independent grocer they bring in many products made/grown all over the valley! Equipped with a pharmacy that’s open till a reasonable hour, a deli with hot and ready meals, and sporting a very large wine selection for a small store, this tiny location will meet most of your everyday needs.